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Showing 2 posts in Texting.

Secure Text Messaging in a HIPAA World? Part II

Earlier this week, I referred to mobile applications such as TigerText and Doc Halo which are being touted as a method of “HIPAA-compliant” texting. These apps allegedly secure protected health information (PHI) sent via text message to ensure providers’ compliance with HIPAA privacy law. Covered entities must realize, however, that the use of these apps alone is not sufficient to pass a HIPAA audit. While HHS has not banned the texting of patient information, it has made clear that an organization should approve it only after “performing a risk analysis or implementing a third-party messaging solution that incorporates measures to establish a secure communication platform that will allow texting on approved mobile devices.” More >

Secure Text Messaging in a HIPAA World?

Texting is becoming an increasingly acceptable form of communication in the business world, but can it be relied upon in the health care industry? There are numerous advantages to texting in the fast-paced world of health care. In an environment where time is of the essence, voicemails and pagers can slow down providers’ care and fail to convey adequate information. A text, on the other hand, is both immediate and can be detail-specific. In addition, texting can involve more than one sender and/or receiver in a closed-loop conversation, and, unlike through the paging system, a sender can be notified when the message has been read by the receiver(s). Text messaging can not only improve an entity’s efficiency, but it can also serve as a way to easily connect with patients, thereby improving quality of care. More >

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